Last updated on September 13th, 2010 at 04:53 am
Hello Guys
I have been posting about the problem with Worldlink Internet since past few months. I have also been telling about their poor services. So, i had planned to shift my ISP. I found subisu providing 1 mbps connection @ Nrs.6000 per month and i emailed them. I asked them few question, however, they ended up by just asking my mobile number. I re-emailed them again telling that you guys are not serious about me ? I am going to be your new customer for long time, but i was unable to get any reply from them.
Pancha Bir Chaudhary replied me once asking my telephone. No reply then after…
However, this was not the solution for me.I again contacted radius ISP in Nepal. They gave me a proposal of 1mbps connection and the rate was 40000Nrs. WTF ? Shared 1mbps was only for Nrs.10000 Nrs 10000 for Internet access is only ? I had other option that taking the wireless 1mbps of Wlink.
I UPGRADED my Internet Connection to 1Mbps with 30GB volume every month.
Yes, there was no any other option. Wlink has various problem with wordpress, vbulletin and many other sites so i will have to buy a VPN which costs me extra $60 per year. Thats not a big deal. Now, i won’t be changing any ISP for at least 6 months and during these 6 months i am sure wlink will come up with great package. But, its SUBISU who could have got me as new customer. UNLUCKY guys !!! They should value and answer every customer. I know, wlink also doesn’t answer any emails but i was expecting this from SUBISU. If they also are same then why should i pay higher and change my ISP ?
Folks, put your experience about your ISP in the comment box below.
{ 67 comments… read them below or add one }
Hey
Do you also get problem using WP on Wlink Connection?
I have this problem when my wp sites suddenly stop working.
I first though it was my host problem which was not then i thought my router was fault. i changed my router and also formatted my PC.
Were you able to solve that problem?
What VPN do you use?
I have been using subisu for almost 2 years. I am perfectly satisfied with them and the way they get connected to their customer is awesome.
the point is if u are professionally need the net then you must need subisu
yo dude subisu is just totally awesome.
The downloading speed of nepali site is just too cool. a little bit of knowledge and you will experience a great change on your internet
I have been using subisu’s net since 5 yrs and their service and downloading speed is fabulous I m totally satisfied wid their service…so once you have contact them.
seems like you havnt heard about websurfer….if you are serious about internet then take at look at them,,,they provide only dedicated lines….and the bestpart is after sales service,,,the only time i am disconnected from virtual world is when my laptop goes out of charge…10/10 points for websurfer
World Link is by far is WORST ISP i have ever dealt with. Their service is comparable to AOL run by grannies.
WORLD LINK SUCKS!
I am just f**ked up by subisu. Poor back up problem around my area. Internet was down for 2 days this week. Donot use subisu if you are in area like mine where they have frequent backup problem. Donot even consider advance payments you will regret. By the way which ISP are you using right now and are happy with?
I am using Wlink isp and am somehow satisfied with it. But when I see the advertising of indian isp of 2mbps @ 400 per months i am like wtf…why can’t we get internet speed here like that at the same ic to nc converted price….sometimes i wish nepal was a part of india or nepal was more developed
WOW… wlink is just fu**ed up… 2000 for first cable internet installation charge and 1700 per month for 256kbps, soon after 1 month of installation, they seemed to have backup problems, so i had no option than to move to their so calledd wi-zoom as they promised that wi-zoom won’t have any backup problem since I would be in direct connection with their poor-helpless APs’. So i feed them another 2000 for wi-zoom installation with 3500/month for 512kbps internet. but, HOLY COW, the internet got even got worst than when I was in their cable connection. Everyday I had to call their stupid helpline 2-3 times a day and still didn’t get even a single solution. Everytime I called, i had the same response “Mr. Binod Shrestha of Maharajgunj Branch will be in field visit as its assigned to him. So he will be in your home tomorrow” and there was nobody. And sometimes they even asked me to restart my router and the device I paid them 2000 for rental.
For sure, these proudly wlink don’t have a minute time to waste for cheap customers like us and they don’t have a shame shouting like RETARDS that they are leading ISP in Nepal, shame ON YOU WLINK
When I was on cable internet of wlink, I even referred Yalamber Subba (Previous Commenter on this post) to move to wlink if he had problem with subisu, and that the most stupid suggestion I ever gave to any of my friend…
I still have few more days to tolerate the useless service of wlink, then I am going to move to some other ISP, likely to subisu.. I hope they will welcome me well and provide me the better service for the value of money I pay them….
WLINK, you will always be losing your customers if you behave like this.
Please e-mail us at support@wlink.com.np with any of your support-related problems, comments, suggestions and any sort of feedback. Your e-mails will be responded to by our TechSupport staff at the earliest possible.
Wlink Guys are here ? O really ? I have been using your internet since a year and you have never ever replied my emails. Not a single time.
Hi Guys,
I am from Tulip telecom Ltd, Indian ISP , we are looking for bulk buyer of Internet bandwidth.
please revert .
regards
Siddarth mahajan
WOW…..i cant believe my eyes…..freaks at Wlink have time to defend themselves here but cant serve their client when they need them the most…..and i doubt if the word “earliest” or any of its synonym ever exists in the Wlink dictionary coz I bet to fine a single satisfied user of its…..
I am one of the oldest client of SUBISU.
Now listen all of you, why I stick to this ISP is that :
They have symetric DSL. That means whatever your download speed is, it’s same with your upload speed.
Where as ADSL and Wlink provides their client with higher download data rates and at the same time gives very limiting bandwidth on upload.
So the question remains :
What you use internet for ???
If you are watching youtube,news or downloading the torrent. It’s fine.
Now if you want to upload videos into youtube, then you will experience the problem, It will take longer.
Here, if you are having conversation on video chat, The datastream coming from other party will streaming to you will be smooth at higher speed. But on the other side of your partner will experience lagging. Same with skype, whether you are sending file to others.
So folks, here is what I want you to do. go to speedtest.net and find out both your download and upload speed. It will make things clear.
Hello:
I just got a few quick questions for the users here. I have been trying to google the ISP sites but have not been able to find the answers. What are you currently paying for your cable internet? Who provide cable internet in Basundhara area? Do the provide the cable modem or you need to buy your own?
Worldlink is by far the worst isp in nepal. firstly i was using adsl of nepal telecom of 128 kbps it was better never had disconnection issues it was cheap and stable in my are bagbazar.. then i had to shift to my new home at nayabazar. so i was unable to get adsl of telecom they said that there was not port free.so i took world link 192kbps wizoom…for few months the connection was great and the downloading was awesome but after fer months the speed decrease to a point that the connection disconnected after every interval i complained to worldlink so many times they said every thing is working fine after many complaints they checked my receiver antenna and replced and its was running better and again the same prob started. according to my sense worldlink is trying to cheat customer by prviding such crap services its a shame.they try to bump the speed to attract customer and after sometime they intentionally make the coneection slow now i will never advice anyone to use worlink isp..me im using subisu cable internet its great fast stable little expensive but u get tv channel for free… Subisu Jindabaadd!!!! worldlink murdabadd
@Wlink nepal chor bhatey haru nepali janata lai thagna khojney fuck u….i cannot believe wlink has balls to reply in such page screw u chor haru.. we are nevva gonna use ur service and dicourage others to abandon your services jai nepal!!!!!!
The one and only suggestion to u….try web surfer(ISP)http://www.websurfer.com.np/
Have been a customer of Subisu Wireless for the last three months. Since the day I connected, the problems never ended, the service has been a hell like for me. Now, for the last two days, I am without connection and the tech people at Subisu are helpless referring to some tower problems at their end and the Head office at Ktm not coordinating well. Now, it is unbearable enough prompting me to switch the connection to old NTC ADSL, far better than the fuc*ing Subisu wireless. Be aware of Subisu @ Biratnagar …
How about internet lease lines of UTL dude………It’s Awesome and good services.
hello!!!!!
as i went through the discussion page, i really came to know the condition in ktm. i am also trying to get one line in sinamangal area. i need it only for video chat in skype , yahoo etc.
so, if you guys have any idea, plz let me know the best option.
tnx
Guys i really need a help!
Among subisu 256kbps n adsl 384kbps, which on is better in terms of economy n usability?
Rply
Myself had heck of a time calling the support of Wlink people that so many of them could recognize my voice. Had used all types of connection available for home user. But because of their deterioating services had to change to Nell connection after 4 long years. Had experience using various ISPs and the least professional services is offered by Wlink. Had known many of my ferns disconnected from their services and there godown must be filling with poor quality signal devices. Sorry for them, had emailed their mgmt, quality section and others but, they are here to loose in highly competitive digital war in Nepal.
Prav its ADSL that you have to choose. It will be ur best deal.
Sabi bhanda khattam ISP subisu nai ho. Arula upgrade garara kaha kaha puge sake, Subisu chahi jaha ko tehi. 128 ko 128 nai. Maila jasto arula suffer huna naparos. ADSL wa aru ISP choose garnu hai sathiharu. Never think for SUBISU ISP. Installation charge 500 ra ani bazar Rs.15 ma pauna wire Rs. 30 lincha, thotro modem with single user, no wifi ko 3000 ra. Ma ta chadai nai good bye gardai chu SUBISU lai.
ktm user
mero wlink net ta thikai chal cha tesko 384 ma malai 46 kBps samma ko download rate auncha
Nepal ma highest download rate kun intrnet le dincha
NCell or Broadlink 5mbps(3GB per mnth@500) le dincha hola
Dear Baba ,
Nice article regarding ISP’s.
I used vianet communtions Bandwidth of1 mbps as 30 GB at 3500 which is very good also unlimited @8850 pm.
Really NO COMPLAINS and very fastttttt !
Kindly check it out the details in http://www.vianet.com.np
yo wlink ko speed aaheli ramro cha but smpt ko lagi chai kaatam kun chai ramro smpt free wala ISP kunai cha………… 1hrs ma pppoe id ma jamma 100 ota mail jancha ray…… tyo vanda dherai mail gayo ke block…. kasto problem ho yo…
Dear All,
Go for Vianet @pulchowk or visit http://www.vianet.com.np
Dear Friends,
I am one of the SUBISU user since 2 yrs here in biratnagar. From last few weeks its service has been totally deterorated with its very poor and helpless connection. Tha surfing rate is too slow as it takes more than 5 minutes to load simple google site. So you think about others. I always have to complain them but what they say is “all the boys are outside right now in field work, when they will b back they will b coming to your home” but they never come. So i have planned to migrate to some other ISP. Please suggest some better internet providers here in BIRATNAGAR. Thank you……
Anyone had experience with Nepal Telecom? I’m looking for symetric 2mbps in Boudha region.
hey ! i heard from 1 guy that subisu download is about 1mbps around somewhere near when u had just 256 kbps!! Or he just kiding.. i had just used wizoom of wlink 256 kbps n dwnsped is just 25 kbps max..suks!!!where as in my office max dwspeed is 100kbps over using adsl 256kbps .. i waanna know about the subisu cable download speed in ktm ..i can use subisu as trail as just like wlink????..
I am using 512 kbps by Cherry World Communication http://cwc.com.np their service is good rates are fine rs 5200 for unlimited 512 kbps for local nepali site it provide 2 mbps never had problem once i had problem they come to me witin 2 hours and slove it, one of friend ask i refer to them at naikap they were there and they refuse to give connection there as there signal was not satisfactory
Guys! looking for best & reliable Isp , pls try Vianet Communications. I’m using Vianet’s Fiber optical internet connection at my office,Fiber Connect 30 Gb /month validity as 30 Gb will be enough for me. and it cost 3500 per month. Though fiber installation charge is high its far more cheaper than other Isp fiber internet installation rate.
Have a look through http://www.vianet.com.np for convenience.
I hope it helps you.
Jav, try Fiber connection of Vianet. you wont require 2 mbps of ntc as its far more better than adsl as it is fiber connection. And they provide symmetric bandwidth.
I hope it helps you.
I really want to kick Worldlink device which is put on my roof ! Not one time nor two times , this shit always makes me in trouble.
Hey baba Does wordllink have fair usage policy or not?
My upload speed is totally stuck . It was 768kbps . Now It’s 0.05mbps crazy when I call support they say we do have problem in line , currently server is down, everything is okay here may be your pc down. what a Joke … They should come to me to take Tuition how to talk and what to say..
If you have any questions please send us email at support@wlink.com.np ! We will try best to help you !
Worldlink is top leading ISP of Nepal giving super fast connection . We are in virtue to save nation goal.
Thank you
worldlink machikne yo sale haru khali thagna janchhan sathi ho mero kura sunne ho vane bhulera pani wlink nahalnu hoina vane ma jastai pachhutaoonu parla pheri
any one knows the password of subisu@biratnagar_w wifi network
then plz write i m using router but when out of home
cannot use via laptop :'(
can anybody tell me what is the average download and upload rate of subisu 256kbps.
i am thinking of shifting from adsl to subisu as adsl is getting very slow these days
Which ISP is most better in golfutar , maharajgunj and mandikhatar area ? Will be glad to receive suggestion!!!
Plz suggest me a good isp for nikosera bhaktapur.
in terms of internet..we r still in the stone age
fuck u worldlink…main ta worldlink ko tyo rajiv bhane lai saab worldlink ko customer le milera kutnu parcha…..ani saale worldlink support yota call uthaundaina kahile pani manche aaundaina….tara website ma comment garna chaye bhayuncha……
which is the best internet service for Pulchowk area????????????
i want to join this servicee . is possible at birtamode jhapa/
hello frns,me from basundhara.I upgraded from utl to broadlink wifi via smart booster..Saley 10mbps ko speed ho…ani tower pani full dekhauthiyo tara net chai ati slow like utl…kaile kai mtra fast chalthiyo….but ailey chai booster bata pani just 3 ta ….basundhara maa kina broadlink ko net ramro sanga chaldaina… full tower ma pani ekdam slow…. din ma ta chaldai chaldaina… its so slow like utl in my laptop… k garnu parxa???
dear all,
IM very proud to be involve and join at babypandey.com,in context of nepali isp. they r providing various packages….. in my experienced as a customer using 128/256 kbps-ntc, 256kbps/1mbps-wlink,512kbps/1mbps-broadlink/vianet/radious/websurfer/classictech and many more are not customer oriented, they r only money oriented.Because of very low sharing ratio(low download rate even in 1 or 2 mbps package also). what to do ?……..while new customer select any package they will get nice download speed only on first months….after then slow slow very bad …..it is not a good way change isp for better speed…. all r same … only differ on package.
——————————-NICE TRICKS EVER—————————————————–
Firstly, be sure on ur link with isp (check ping google.com -t on dos screen, if u get timeout frequently within every 3 min-isp is bad in principle of isp, otherwise ask their isp gateway ip address and check timeout for link quality). Secondly check speedtest (stop all download task on ur pc type speedtest.net for ipv6 speedtest6.net and note ur download speed and divide ur subscription speed by speedtest actual download speed, then u will get sharing ratio of connected isp) and thirdly if we found exact sharing ratio of isp, that is isp quality…this truth is not shown in browser or advertisement and their commitments.
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If u r thinking to use vpn, it can’t be beneficial in our NEPAL (subisu will be good mediater for vpn but dont subscribe Nepali vpn account because they use limited bandwidth in server backbone )
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In my experience security issues that isp applying is not strong/secure, be sure use google free nice dns 8.8.8.8 as primary and 8.8.4.4 as secondary dns address (open run, type ncpa.cpl, right click on network care which ur using , click on properties , select tcpip v4, select properties , see down on dns 2 doxes use above 2 address , close/exit all steps).It bypass ur dns query perfectly(solution for our isp’s dns server frequently being down, they block sevral sites even it helps torrent download process to connect peer quickly )
———————————————————————————-
For TORRENT/IDM
Use dns as i maintained above, dont use port starts with 60000, they will filter and can shape speed, use protocol encryption. In case of IDM use registred or cracked minimum 6 version. maximize parallel connection…etc
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Im feeling very sad because of nepali isp’s behavior,everything is possible here currently im using pure ipv6 internet of 2,3,5 Mbps from different isp but it is not legally, im hacking for my satisfaction and happiness. cable net/wifi/p2p air link
—————————————————————————————————————
where is problem?
non professional staff , many relative staff in every isp, lack of government’s strict policy and checking, lack of hacker customers and direct threatened, low salary for IT staff and lack of respect for few super professional
This is my first post on nepali forum/blog, my further usefull post is depends upon all my brothers who r connected at this site…sorry for some trick because of few description
bye
thnx frns and admin
can u plz give me ur subisu username & password??
Never / Ever use ” Classic tech internet ” Its sucks
PLESE SAY BURTIBANG SUBISU PASSWORD THEN I WILL OPEN THE SUBISU THANKS
i have been usin world link for almost 2yrs now..i had no problem for the 1st 3-4months or so …afta that i m havin problem like almost every other day..so fed up of calling them jezzzzzzz…i usualy play online games hosted in singapore servers and used to get ard 60-100ms/ping..now am gettin over 500ms..which is terrible n unplayable .now the ping settles down only afta 11pm befo 11pm it goes haywire to 500-1000ms lol rubbish…i have tried vianet ntc adsl whcih which seems slightly better than wlink…..pls if any1 can suggest me if there is any isp suited best for playin online games in singapore server would be really helpfull!
Hay dude…i have been looking for good isp …for playing online game but i am bit confused…can u recommend
Thanks
Do you these Nepali ISP provides kilo bit per sec (kbps)…not kilo byte per sec (kBps)
all internet connections across the globe are in Kbps/ Mbps/ Gbps and more…
its the different OS which interprets as ‘B’ or ‘b’…. B- Byte, b-bit
Hey noobcake kido did you say you tried vianet? I just got over wlink and i’m going for vianet (same reason as yours, latency and ping). I’d assume vianet gives you playable pings or is it rubbish just like the others? I’m assuming you play Dota on Sg servers? You should get decent playable pings to Singapore since it’s so close. I play other games on US servers so my problems are on a whole different level lol. Oh well, that’s what you get for living on one of the worst countries in terms of backwardness I guess.
Dear Friends,
If you do not want to compromise the speed with money then use sustainable networks wireless broadband internet service., very fast and reliable. i have been using it n its exceptional.
Worldlink has not fucked me yet, but the following email thread shows how fucked up and hollow their customer satisfaction level is. They simply do not care. I donot have a follow up ever since the last email.
Email 1:
Sir/Ma’am,
I am a prospective cable customer for you and I called my local worldlink office at ***. I talked to Mr.Shrestha who was here at my house this morning. He said that it’s not possible for me to get a cable coverage at my location. I have attached my location tag on a Google map. Moreover, my next door neighbor is willing to have your cable service as well. Since I do not know much about other neighbor’s ISP preferences I cannot really speak for them here. But I do believe that there are a handful of ADSL users in the area and given the choice of your new cable zoom package they will be more than willing to switch over to your services from their existing ones.
So this email is intended to request you to make this service possible and available to us(2 houses at least) as soon as possible. Your marketing team could do a survey in the area as to who else would like your services as well. I would appreciate a very prompt and positive response from you.
Reply:
Namaste,
Thank you for your valued suggestion. Hereby I assure you that we will be there very soon.
Thanking you,
With Regards,
Kishor Bajracharya,
Sales and Marketing Dept.
Email 2:
Sent: Monday, March 04, 2013 10:23 AM
To: Kishor Bajracharya; sales@wlink.com.np
Subject: RE: Network Coverage
Hi,
What is the progress towards me getting your cable internet?
Reply:
Subject: RE: Network Coverage
Dear Mr. Karmacharya,
Thank you for your mail.
I would like to inform you that to cover your area we have to extend 3 box (300 m) from our last switch. However we have also done marketing at your near and there location but we got only 3 customers are interested (including you). Moreover, I would like to inform you that we are still trying to make more customer.
We will be in touch with you for update.
Thank you for your patient.
Thanking you,
With Regards,
Kishor Bajracharya,
Sales and Marketing Dept.
AFter this I had a telephone conversation with Wlink and they do not wanna expand to this location tho it is at the very heart of the city. Fuck wlink. I hope they go bankrupt. Motherfuckers.
As a customer of broadlink I was searching other’s experience with broadlink, I don’t know what is wrong with broadlink, I’m getting fluctuation in speed. During may-june 2012, I was getting more than 120KBPS on 256kbps package, later they decreased upto 64KBPS, now I’m struck on 30KBPS speed on 256kbps package. Nepali websites such as download.com.np were always more than 1MBPS and still it is. Youtube cached videos were fine till october, and download speed on youtube was around 1MBPS. Now youtube also loads on normal speed of 30kbps.
I have also used their 10mbps package, download speed goes upto 2MBPS but the page loads with same speed. Sometimes even it fails to send a chat messsage on facebook regardless of any package. The internet goes bad from 9pm to 11pm. You cannot even open any pages. I don’t know if this problem is only in my area but staff will never solve those issues. Other than this customer support is satisfactory. However their toll free numbers are always busy. You have to dial local support according to your area.
They will also provide you a locked CPE wireless receiver, and never tell the password and instructions. You can get password in some youtube videos. Just google for “Altai c1 broadlink”. I had no problem with wordpress or vbulletin. However I’m getting problems with cloudflare and other CDN networks as they think broadlink users are bot and sometimes place captcha. Broadlink wireless has much more ping loss during day, you won’t be able to play any online games. The rates are competitive as compared to other isp. I’m still using it only because switching isp is costly and “नेपालका सबै ISP यौटै द्याँगका मुला हुन”.
Hello all,
Read all above comments, its really hard to decide which one amongst all these should one choose! Can anyone recommend one around Satdobato area. I need better uploading speed, and skype video call, more than others.
What is the download rate of subisu 512kbps???
This broadlink is not broadlink this is chorlink,,,,,f***er…..they invested us more than 70000 for a cpe device and make control by themselves,,,even don’t give the password for us …those we paid money for them…..now they changed the subscriber plans too… they are f****ing leachheer…. weather you use or not use you have to pay the monthly bill…. last month I was away from home for my personal purposes….after one month when I came and called to join the next month .they requested me to pay for two months bill to get activated other wise I wont connect. i try to reset their cpe and try to configure to another local isp…. but i need the default user n password to setup….they never provided me……..what to say
सुबिसू भनेको त खत्तम इन्टरनेट हो साथी हो
म त भन्छु यो इन्टरनेट लाई त नेपाल बाट पता कस्नु पर्छ लास्ट ठगछ thank u हसत नमस्कार
ma sanga bata 400 meter mathi basxhu……ya ko lagi good ISP kun huna sakxha ….
The problem is data throttling. All the isp in Nepal do provide good service in the begging but after certain time or data consumption they start to cap your speed. I myself am a victim of this subsiu’s 728kbps internet was good for the first few months but after that it went downhill shitty consumer service added to that. Fair use policy hidden in the isp’s site really fucks us all. so far there are no any tier 1,2 isp in Nepal all of them are tier 3. In my experience the dedicated adsl fiber stand’s out the most from other. Hope this helps anyone who need a new isp.